Q: How does Ingenify work?
A: Ingenify offers a platform for both students and tutors to find each other, schedule lessons, and connect with other people. Anyone can become a student, tutor, or both on the website and seek mutual benefits by either learning or teaching using our service.
Q: How does Ingenify profit/benefit from the tutoring service?
A: We don’t! Our service is completely nonprofit and openly accessible to the public. Users do not need to pay or provide any payment information for anything we offer.
Q: What third party sites or services are associated with the site?
A: We are not directly affiliated with any other website or organization, though some other educational organizations do use our platform as a means of administration or finding students/tutors on our website. Third party features that we use to power our site include Google for login and account verification and Zoom for tutoring sessions.
Q: How do I become a student?
A: To become a student, simply log in with Google and create a profile. Now, you are free to go searching and scheduling with tutors on the platform.
Q: How do I find and schedule with a tutor?
A: To search for a tutor, go to the tutors list on the website and search for tutors using any key word or phrase. Next, click on her name and schedule a session with a short message. Once the tutor approves your enrollment request, she will send you her enrollment code, and you may begin messaging her through email.
Q: How does Ingenify ensure the quality of tutors?
A: All tutors are vetted by Ingenify and their profiles will only be made public after a review by our team. Ingenify has an integrated rating system for tutors that works via student input. Our rating systems recommend the best of the best tutors based on user feedback, prior experience, and user activity, thus better tutors are more visible to more students, whereas vice versa helps quality control to ensure that our students get the best learning experience.
Q: How do I join meetings scheduled by my tutor?
A: Once a meeting has been created by your tutor, it will show up under the Upcoming Meetings section of your account's meetings page. There will be a button next to the meeting that allows you to join. Click that button to join.
Q: How do I become a tutor?
A: Similar to students, tutors need to sign in using Google and create a profile in the account page. In addition to general information, tutors also need to create a tutor profile that consists of providing a short bio and interested subjects to teach. You must also allow Ingenify to access your Zoom and Google Calendar accounts by clicking the Add to Zoom and Authorize Google Calendar buttons in order to generate meetings.
Q: What benefits do I receive if I become a tutor?
A: Tutors can use Ingenify to rack up certified volunteering hours by helping younger students on the site. Not only does it help you with college applications, but volunteering is also essential for developing character, social responsibility, and even your self-confidence. If you are a high school student that needs volunteering opportunities for Beta, honors societies, other clubs, or just want to serve the community, Ingenify is the perfect platform for you!
Q: How do meetings work?
A: In your account meetings page, you will be able to schedule meetings by navigating to your list of students. Once scheduled, the meeting will appear in the Upcoming Meetings section of the both you and your student's meetings page and it will also appear in the Zoom account you allowed Ingenify to access. To start the meeting, go to Zoom and start the meeting. The join link will be provided automatically on the student's meetings page. In order for your meeting hours to be logged, the student must also be logged in to his/her Zoom account which Ingenfiy was given access to when he/she joins the meeting.
Q: Why aren't my hours showing up?
A: First, try refreshing the page. If that did not work, it means your meeting failed to qualify to be logged by Ingenify. In order for your meetings to count for hours, the following 3 conditions must be met:
These conditions are to ensure the validity of the meeting.
Q: How do organizations work?
A: Organizations are meant to be for group learning. If students prefer learning with other students or would like to learn from a variety of different people, then they could request to join an organization where meetings will be held with all of its members. Organizations may possibly have lecture style meetings or split into breakout rooms where tutors can teach a small group of students. Organizations outside of Ingenify may use our platform as a virtual option as Ingenify allows for easy communication as well as participant and hour tracking. Tutors who are a part of the organization will get service hours for their work as long as the owner of the organization approves it.
Q: I am the President/Leadership of an organization. How do I add my organization onto Ingenify?
A: First, complete a profile and authorize zoom. After this step is completed, click Create Organization under the organizations page. Fill in the necessary information. Once complete, the organization will be put under pending to be approved by our staff. After approval, the organization will become verified on Ingenify and will be publicly displayed for others to view and join.
Q: What are the requirements to join an organization?
A: To be able to make a request and join the organization, all that is required is a profile. However, if you are a tutor and would like your hours to be logged, Zoom authorization and a tutoring profile are required.
Q: How do I access the organization(s) I am in?
A: A list of your organizations will be located inder the My Organizations page in your account. If you are the owner of the organization, you can create announcements, schedule meetings, edit information, and manage members once you click on the name of your organization.
Q: What types of organizations can be created on Ingenify?
A: We welcome any independent or established tutoring and student bodies to use our platform with the organization feature. School clubs, such as Beta, honor societies, and local tutoring services may create organizations and manage their members and associated hours digitally on the Ingenify website.
Q: I am sure a participant was in the meeting, why is he/she not showing up in the participant list provided by Ingenify?
A: Before joining the meeting, that participant must be logged into the Zoom account he/she authorized Ingenify to access in order to appear under the participant list and possibly gain hours.
Q: How do I authorize/install Zoom for Ingenify?
A: Simply click the Add to Zoom button located in the Edit Profile Information tab of your account page. You will be redirected to the Zoom website where you may authorize/install the Ingenify app on your zoom account. If you do not have Zoom installed you may install it here. If you have any problems, refer to this site.
If the instructions above do not work, it means another Ingenify user account already uses your Zoom account. There may only be one Ingenify user associated with each Zoom account. To handle this issue, uninstall Ingenify from you zoom account and authorize it using your desired Ingenify account.
Q: How does Ingenify use my Zoom account?
A: If you are a tutor, Ingenify uses your account to create Zoom meetings which Ingenify can access to determine its duration and participants. This is to keep an accurate log of service/volunteer hours for the tutor and prevent fraudulant meetings. If you are a student, Ingenify does not need your Zoom account.
Q: How do I stop/uninstall Ingenify from using my Zoom account?
A: To prevent Ingenify from accessing your Zoom account:
Q: What information do I have to give Ingenify to use the site?
A: To use the platform, your name, school, grade, location (US state), tiemzone, parent email, and phone number are required. As a tutor, you should also include a short bio with your interests and achievements, subjects you want to teach, and your availability.
Q: Is my information private?
A: As a student on the site, all of your information is private and invisible to others on the platform. Your profile information (name, grade, school, email, parent email, and phone number) can only be seen by tutors that you sent enrollment requests to. For tutors, your basic information and bio will be publicly displayed on the site in the tutor page to attract students to enroll with you.
Q: How does Ingenify keep data secure?
A: All of our user data is maintained within a secure database protected with an SSH (secure shell). Data transmissions between our users are encrypted with a 256-bit SSL (secure sockets layer) between our user clients and the main server that create secure keys, impenetrable by malicious users and third-party software. For more information regarding how we use your data and keep it safe, please read our privacy policy here.